All in stock items will ship 1-3 business days after purchase, unless stated otherwise.
Arianna Kiyoko Art is not responsible of lost/mis-delivered packages due to incorrect customer information. PLEASE DOUBLE CHECK YOUR SHIPPING ADDRESS before placing an order.
If you find a mistake in your order information please email [email protected]
I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at [email protected] within 7 business days with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!
What’s your return policy?
We don’t offer returns due to customer error/preference. Refunds can be made if the order has not be fulfilled or shipped yet, usually within 24-48 hours.
Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact my email [email protected]
Can I exchange a art print, sticker, lighter for a different one?
Exchanges can be made on the following items:art prints, stickers, lighters before package is sent out contact [email protected]
I have placed an order with multiple items, and only some of my items have arrived.
In some cases regarding orders with multiple items, some items may ship out before your entire order has been fulfilled.
The rest of your order is being made and will arrive shortly after.
RETURN ADDRESS:
Arianna Kiyoko Art
1600-B SW Dash Point Rd
PMB #215
Federal Way, Washington 98023
USA
Phone: (253)-314-1370